This is a template, not legal advice. It has not been reviewed by a lawyer. Have a licensed attorney review and adapt these terms — including liability limits and governing law — for your business, jurisdiction, and how you actually operate this product before publishing it.

Terms of service

Last updated: [DATE] · Replace bracketed placeholders — especially governing law/jurisdiction — before publishing.

1. Acceptance

By accessing or using Keel, you agree to these terms. If you're using it on behalf of an organization, you're confirming you have authority to bind that organization.

2. The service

Keel helps teams take an idea from ideation through a priced, staffed delivery plan and execution — tracking projects, tasks, budgets, risks, status, rate cards, and delivery pricing, with optional AI-assisted planning, drafting, and reporting features. It is provided "as is" without warranty of any kind, express or implied, including fitness for a particular purpose or non-infringement.

3. AI-generated content

Plans, task breakdowns, effort estimates, charters, technical recommendations, and reports generated by the AI assistant are drafting aids only. They may be inaccurate, incomplete, or unsuitable for your situation. You are solely responsible for reviewing and validating any AI-generated content before acting on it, especially for budget, staffing, pricing, legal, or compliance decisions.

4. Organizations, accounts & roles

If you use Keel on behalf of a client company or business unit, that company is set up as an organization within the platform, and Keel enforces role-based access so one organization's data (projects, rate cards, incidents, and users) is never visible to another. You're responsible for safeguarding your login credentials and for all activity under your account. Organization owners (SUPER_USER role) and platform administrators are responsible for assigning appropriate roles and access to their team members.

5. Acceptable use

Don't use the service to store or process data you don't have the right to store, to violate any law, or to attempt to disrupt, probe, or gain unauthorized access to the service or another organization's data.

6. Data export & deletion

An organization owner can export all of their organization's data at any time, and can request permanent deletion of their organization's data. Deletion requests are reviewed and confirmed by a Keel administrator before anything is removed, so a request can be cancelled at any point before it's confirmed. Once confirmed, deletion is permanent and cannot be undone.

7. Limitation of liability

To the maximum extent permitted by law, Keel is not liable for indirect, incidental, special, or consequential damages, or for any loss of profits, data, or business arising from use of the service, including reliance on AI-generated content or pricing recommendations.

8. Changes

We may update these terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

9. Governing law

These terms are governed by the laws of [JURISDICTION — not yet specified; consult a licensed attorney to determine the appropriate governing law for where Keel is operated and sold], without regard to conflict-of-law principles.

10. Contact

Questions about these terms: hemender.kumar@gmail.com.